Executive Partner CV's

Nicole R. Johnson, MBA

GENUINE, HARDWORKING DELIVERY  CHAMPION


Highly experienced, common-sense finance executive with a comprehensive background in leading accounting, financial and other general operations processes for organizations of all size and complexity. Expertise in cost reduction, process improvement and building high-functioning teams. Excellent verbal and written communicator.
 

CORE COMPETENCIES

  • Financial Statement Reporting and Analysis
  • Budgeting / Forecasting
  • Communication
  • Finance Transformations
  • M&A Integration
  • Project Implementation
  • People 
  • Process Improvement
  • Substantial Sustainable Cost Reduction

EXPERIENCES AND ACHIEVEMENTS


Sage Raven Business Advisors, Inc., CA 2016 – present

Financial operations consulting firm www.sageravenconsulting.com

CEO, Executive Partner

Launched and successfully operate common-sense, experience-based consulting firm available and committed to helping businesses, regardless of size, industry or budget, make sustainable improvements through excellence and leadership.

  • Finance-focused projects and transformations
  • Interim finance leadership at varying levels
  • Sustainable, large-scale cost reduction
  • Process/productivity improvements
  • Personalysis
  • Team building, recruiting, training, etc.
  • Customer/patient experience improvements


Shriner’s for Children Medical Center, CA 2017 – 2018

Pediatric Sub-Specialty Medical Center https://www.shrinershospitalsforchildren.org/pasadena

Chief Financial Officer

Responsible for all business services for the Hospital, including but not limited to accounting, budget/financial planning, payables, payroll, revenue cycle and patient access

  •  Collaborated closely with Shriner’s International HQ
  •  Developed multiple budget options for local and HQ leadership
  • Identified numerous operational and cost saving opportunities
  • Passionate about improving patient experience and cost effectiveness

Nant Health, LLC, CA 2015 – 2016

Pre IPO Healthcare technology firm www.nanthealth.com

VP Finance, Accounting Operations Controller

Responsible for all processing functions of the accounting department, including all billing, payable and payroll processing. 

  • Integrated operations of disparate offices in Dallas, Philadelphia, Phoenix and Panama City, FL
  • Built cohesive cross-functional nation-wide teams by using “centers of excellence” model
  • Successfully led finance integration efforts for major business acquisition in less than 3 months
  • Led implementation of project accounting module and optimization of Microsoft Dynamics AX
  • Collaborated with parent company Shared Services to improve processes

Providence Health & Services, AK & WA 2008 – 2015

Full spectrum integrated Health System www2.providence.org

Chief Admin Transformation Officer / Shared Services Operations Officer (2013 – 2015)

Led cross-functional change initiative to drive down the cost of care for patients and offer better support to front-line caregivers. Oversaw facilitation of Shared Services model for administrative services.

  • Led system-wide work effort to simplify administrative services and reduce costs by 25%
  • Identified $500M annual savings opportunities for $2.2B administrative expense budget
  • Managed 20 administrative functions in 16-week effort to identify savings opportunities and develop implementation plans
  • Led hundreds of staff in cross-functional teams at varying levels within organization, including senior executives, vice presidents, directors and managers
  • Developed wide understanding of health system processes and staff at all organizational levels
  • Built internal team to support work effort and develop processes leading to successful outcomes
  • Enhanced Shared Services organization, leading cultural shift in operating and financial processes

Regional Director of Accounting / Controller (2009-2013)

Managed Accounting, Capital Accounting, Payroll, Accounts Payable and Finance IT functions for the Alaska Service Area. 

  • Delivered 25% expense reduction with focus on process improvement across departments
  • Led multiple finance departments in financial operations for 19 distinct divisions of the organization, managing $3 million annual budget and led 9 independent audits annually
  • Managed over $450 million of cash and investments, including brokering new financial management contracts and negotiation of fees with financial institutions

Manager of Finance and Analysis (2009)

Oversaw successful regional Productivity Program, Decision Support, Finance Academy and Treasury Services functions.

  • Performed and oversaw various operational and financial analytics used for management of healthcare operations 
  • Planned, developed and taught finance-related courses for non-financial managers
  • Assisted hospital CFO in budget processes, to achieve and align facility productivity goals
  • Worked directly with management to assist in achieving productivity targets

Productivity Program Manager (2008 - 2009)

Led reporting of productivity data to benchmarking database along with all appropriate statistics. 

  • Liaised with management, staff and executives in setting and achieving benchmark standards
  • Developed and monitored a range of productivity standard reports and benchmarks

Great Falls Clinic & Great Falls Clinic Medical Center, MT 2003 – 2008

125+ Provider Outpatient Clinic Partnership /20-bed surgical hospital www.gfclinic.com 

Lead Accountant – Medical Center (2005 – 2007)

Oversaw general accounting functions including bank reconciliations, coding and authorizing of accounts payable items, reconciling accounts, and preparation of financial statements. 

  • Coordinated annual financial statement audits as well as preparation of Medicare Cost Report
  • Assisted with annual budgeting process, working closely with hospital administrator, chief financial officer, business office and purchasing departments
  • Streamlined numerous processes between departments

Senior Accountant (2004 – 2005)

Managed general accounting functions including posting to accounting system, bank reconciliations, coding and authorizing of accounts payable items, reconciling accounts, and assistance in the preparation of audited financial statements.

  • Assisted in establishing accounting processes for acquired specialty hospital
  • Independently gained working knowledge of multiple departments, software packages and personnel within the organization

Project Manager (2003 – 2004)

Led successful implementation of revenue cycle system, increasing the functionality of electronic remittance of insurance claims and overall optimization of revenue cycle management.

  • Prepared training materials and conducted tailored training for 80+ end users

Earlier Roles

  • Audit & Tax Accountant, JCCS PC
  • Medicare Auditor, Blue Cross Blue Shield of Montana
  • Business owner


EDUCATION

Master of Business Administration, University of Anchorage, Anchorage, AK

Bachelor of Science, Accounting, Montana State University, Bozeman, MT

 Personalysis Certification, Houston, TX 

Troy W. Franks

EXPERIENCED VERSATILE EXECUTIVE 


Summary of Qualifications  

  • A top-performing professional with 20 years of success in operations, sales, consulting, business development and account management in the automotive, insurance, healthcare and biotech industries. 
  • Credited with combining sales strategy, marketing and relationship building expertise to deliver substantial revenue growth in highly competitive markets. 
  • Ability to engineer effective solutions that drive company growth, decrease costs and increase productivity. 
  • Solid history of successfully achieving desired system and performance targets. 


EXPERIENCES AND ACHIEVEMENTS


Sage Raven Business Advisors, Inc., CA 2016 – present

Financial operations consulting firm www.sageravenconsulting.com

COO, Executive Partner

Launched and successfully operate common-sense, experience-based consulting firm available and committed to helping businesses, regardless of size or industry, make sustainable improvements through excellence and leadership. Serve as the primary point of contact for operations and lead business development efforts alongside the CEO. Notable Client(s): BD-Becton Dickinson and Company (Fortune 500) San Diego, CA. 

  • Finance-focused projects and transformations 
  • Interim finance leadership at varying levels
  • Develop, drive and execute cost savings opportunities
  • Project implementation
  • Process/productivity improvements
  • Personalysis
  • Situational Leadership
  • Team building, recruiting, personnel placement, training, etc.
  • Customer/patient experience improvements 

Warranty Consultants, MT 2014 – 2016

Automotive Business Consultant

Responsible for assessing business processes, developing business models, implementing enhancements to increase productivity and optimize profits in the dynamic automotive industry. Accountable for augmenting revenue encompassing the Finance department and Sales Management sectors of the organization. Provided visionary leadership, strategic direction and oversight to management to effectual operations and ensure goal attainment of all products and programs.

  • Collaborated with Claims Administrators, C-suite executives and other relevant personnel to manage portfolio, loss ratios, create compensation plans, increase sales & income development, maximize profits and reduce costs. 
  • Managed all aspects of the company’s financial services offerings. 
  • Risk Management- profit sharing, compliance, reinsurance/retros, loss ratios, etc. 
  • Spearheaded and implemented product optimization with systems and controls 
  • Applied management skills and training with detailed knowledge of contract language, programs and offerings, including vehicle, motorcycle, ATV, marine and RV service contracts to automobile industry
  • Prepared and conducted extensive on-site finance, insurance and sales training seminars for clients
  • Responsible for the development of new accounts, the design and marketing of niche strategies, as well as the management of house accounts 
  • Applied knowledge of financial management to develop, drive and execute cost savings opportunities
  • Recognized as top producer in northwest region 

Zurich North America, MT 2012 – 2013

Finance and Insurance Executive, Direct Markets Division

As a Professional Finance and Insurance (F&I) provider executive, we were responsible for the efficient management of New Car Dealer Groups in the Western Region. Determined cause and effect and provided solutions through products and effective business development models while increasing profits within each dealership; consistently reached quarterly revenue targets. Cultivated and maintained relationships with management, clients, dealers and colleagues through goal setting and a high level of responsiveness.

Successfully handled a multi category product line consisting of 11 F&I products 

Applied knowledge of financial management to spearhead, develop & execute impactful growth strategies, reinsurance, sales plans, cost savings opportunities and marketing campaigns to elevate brand awareness and increase revenues

Provided F&I consulting and delivered comprehensive on-site/offsite training programs within dealerships throughout territory 

Audited dealer records for product & ethics compliance

Served as a key resource on strategies to increase product penetration and drive sales for dealership. 

Consistently exceeded annual product performance targets, increasing region profits by $1.2M; routinely noticed as a leading Finance and Insurance Executive 

Earlier Roles

  • Development Director, Rehabilitative Healthcare Opportunities
  • Finance Director, Fast Toys, LLC
  • Regional VP Sales & Marketing, Glacier Financial Services Corp.
  • District Manager, American Financial & Automotive Services (ANICO) s District Manager, Pat Ryan & Associates (AON Corp.)


EDUCATION

  • University of Montana, Bachelor of Arts, Business Administration/Marketing, Missoula, MT
  • Orthopedic Extremities and Biologics, (3-month course) Medical Sales College, Denver, CO 
  • F&I Academy, Zurich North America, Overland Park, KS 
  • Sales & Finance Management, Extra Finance Reserve, Newport, CA 
  • Sales & Finance Management, American Financial & Automotive Services, League City, TX
  • Finance & Insurance Academy, Pat Ryan & Associates, Schaumburg, Il 
  • Personalysis Certification, Houston, TX